Our strategy

Seafarers and their families, at work and in retirement, have access to confidential and independent advice, information and financial help during challenging times, which can support their economic resilience and build independence.

We will deliver this through information and advice lines, hardship and welfare grants, as well as access to business support for fishers.

People working at sea are valued as key workers. They work within sustainable and ethical supply chains and are the backbone of the global economy.

We will deliver this through virtual and port-based welfare services via an international chain of seafarer centres, port welfare committees and ship visitors.

Seafarers are kept safe and return from their seafaring voyages without experiencing accidents or harm.

We will deliver this through supporting better safety practices, risk reduction and enhanced safety culture.

Seafarers and their families can obtain health and welfare services that support their mental and physical health and wellbeing at the appropriate time and location; onboard and ashore, while at sea, and during retirement. This includes suitable retirement accommodation in the community of their choice.

We will deliver this through mental and physical health and wellbeing support, as well as accommodation and care homes, and initiatives to tackle loneliness and support relationships.

Seafarers and their families have access to welfare services and programmes that are responsive to the unique needs of working at sea and provide support during retirement. This includes respect for diversity and cultural differences, reducing the fear of bullying or harassment, and supporting human rights.

We will deliver this through access to services and outreach programmes, as well as diversity and inclusivity. We will encourage understanding of the concept of human rights at sea.